Rapid Proof Support

Browser Requirements

• Macintosh
  Microsoft Internet Explorer 4.0.1 or greater with cookies turned ON
  NetScape 4.7 or greater with cookies turned ON

• Windows
  Microsoft Internet Explorer 5.0 or greater with cookies turned ON
  NetScape 4.7 or greater with cookies turned ON
  
  
• AOL browsers are not supported.
  

Submit an Problem/Error Report

• Please click on this link to submit a problem report.

Having problems Downloading your article?

1. Verify that you have entered the e-mail address where this message
   was sent to. If the message was forwarded to you from a colleague, your
   e-mail address will not be valid. You will need to use your colleague's
   e-mail address.
2. Select the case-sensitive password from your e-mail notification and
   copy/paste it into the password field.
3. Click on "Login" button
4. If login information is correct and the proof has not expired
   you will be directed to the next page. (Otherwise the login page will reload
   with appropriate message in red).
5. Click on the link marked "proof.pdf"
6. If you get this far and still cannot access the proof submit a problem report

Having problems Printing your article?

1. To print your article at full size: unselect "Shrink oversized pages
   to paper size" when printing from Acrobat Reader 5.0. Unselect "Fit to
   Page" when using earlier versions of Acrobat Reader.
2. If you are having trouble printing your article, try printing single
   pages or small ranges of pages.
   

Web Browser and Adobe Acrobat Plugin Support

• Configuring Netscape for Windows to Display PDF Files
• Configuring Netscape for Mac OS to Display PDF Files
• Configuring Internet Explorer for Mac OS to Display PDF Files